Refunds & Shipping
Due to the nature of our merchandise, returns will be accepted only for damaged or defective merchandise
Any item specifically designated as "For Parts", "As-Is" or "For Repair" are not eligible for returns
All authorized refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise (in the condition it was sent in).
If you are unsatisfied with your purchase, please call customer service at 314-991-0994.
SHIPPING AND HANDLING:
Shipping prices may vary in regards to customer location & the item being shipped (declared value / weight / size, may affect pricing).
If you require express or 2 day shipping, please call us at 314-991-0994, and addition charges may be incurred.
Please be assured that under normal business conditions (excluding holidays) your items will ship out within two - three business days of purchase.
If you have a specific method of delivery you would like, please request at the time of purchase. If not specified, at our discretion, we will determine the most efficient shipping carrier for your order. The carriers that may be used are:
- U.S. Postal Service (USPS)
- United Parcel Service (UPS)
(Sorry but we cannot ship to P.O. Boxes)
For International Customers:
Customer is responsible for any duty, customs fees, tariffs, taxes, etc.
The item value used on the customs declaration form will be the amount you paid not including shipping cost. We will not use a false or devalued amount on customs declaration forms. Duty, customs fees, tariffs, taxes, etc. are not included in the payment made to us; these are all the responsibility of the buyer to pay.
If you’re trying to estimate when a package will be delivered, please note the following:
- Credit card authorization and verification must be received and processed prior to releasing shipment.
- Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state (MO) orders will be charged 8.15% sales tax